Course Content

 The difference between a work group and an productive team

Skills and roles played by effective team members and leaders
Opportunities to practice these skills and roles

Constructive feedback on strengths and weaknesses as a team member or leader

  Learning Outcomes:

Trainees will learn to interact effectively with colleagues, customers and suppliers by contributing as a team leader or member

Who should attend

New or potential managers

Technically competent managers who have poor people skills

Experienced managers who are facing new challenges